Interview Q&A
How long have you been in business?
Brand it started in a two room office in the back of a customer’s warehouse in 2001. Since then we have grown into our own building, located at 3626 Shannon Road in Durham with 8 employees. We believe our growth and continued success is a direct result of our commitment to every customer.
What is your primary product or service?
Our company goal is to assist each customer in the selection of creative promotional products that will prominently display and promote their company. We provide both friendly and timely service while delivering products on time and within your budget. Our daily focus is to do what it takes to make every order “right” for every customer.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
How do we fulfill our company goal? Why should you place your trust in Brand It?
We have value because of our knowledge and experience in the market place.
We along with many other companies have access to over 750,000 products through 3500 suppliers. That means nothing without the knowledge and experience to select the most appropriate product to represent your company.
How do you differentiate yourself from other businesses in your category and area?
We are effective because of the process we built and follow.
We manage all order processing, tracking, art issues, shipping and invoicing in our office where we oversee the process. When you need something done now…we have a system built around being able to get those results.
We are successful because of our commitment to make every order “right” for every customer. We are also successful because of our confidence in understanding you and how you want your company represented.
Brand it consistently produces over a million dollars in sales annually. This pace of production is coupled with an environment where our dog comes to work with us and our customers help themselves to whatever is in the refrigerator. We are an earth friendly company and recycle everything! One customer commented. “Working with you is like having a conversation over a peanut butter and jelly sandwich…..and getting results that surpass any 4 star dining experience I have ever had!”
How many locations do you have and do you have plans to expand?
1 location in Durham NC
Provide detailed directions to your location
3626 Shannon Road Durham NC (Between the Post Office and the Library)
Who owns your company or runs daily operations?
John Lockhead
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